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WINNEBAGO INDUSTRIES
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RECOGNIZES COLTON RV
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WITH NATIONAL AWARD FOR
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EXCEPTIONAL CUSTOMER SERVICE
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NORTH TONAWANDA, NY, - Colton RV of North Tonawanda, NY has earned the “20/20 Vision Award” from Winnebago Industries, Inc. for 2009. Colton RV is one of only two RV dealerships in New York State to receive this national honor.
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| Winnebago Industries annually honors RV dealerships with their distinguished “20/20 Vision Award” for RV dealerships that provide exceptional customer service to Winnebago Industries motor home owners traveling outside of their home area. To be eligible for this national recognition, Winnebago Industries requires an RV dealership to perform warranty repairs on at least 20 different traveling customer motor homes, or to perform 20 percent or more of the total warranty claims for customers to whom they did not sell. |
| “We are pleased to recognize Colton RV as a “20/20 Vision Award” recipient for 2009,” said Winnebago Industries’ Director of Parts and Service Steve Evenson. |
| “Colton RV truly put the RV traveler first by not only providing excellent customer service to their own customers, but also to those traveling the country in their Winnebago Industries motor home. I applaud Colton RV for providing timely service to any customer who turns to them for assistance,” Mr. Evenson said. |
| Mr. Jim Colton, owner of Colton RV commented, “This is a tremendous honor for Colton RV. We are the exclusive Winnebago dealership in Western New York and if a Winnebago motor home owner needs service on their motor home, we are ready, willing an able to help them, regardless of where they purchased their RV.” |
| Mr. Colton continued, “We added the Winnebago brand to our expanding fleet of RV brands over one year ago. Winnebago is a manufacturing leader in the RV industry, and has been for many generations. |
| “We are proud to receive this distinguished award and very proud of our experienced, professional service department. Colton RV's 20 full service bays are equipped to handle the biggest of jobs. Everything from small engine issues to major reconstruction projects. |
| Also, at our main showroom at our North Tonawanda location, we have a 3,000 square foot parts and accessories department that is staffed with trained RV parts personnel who are always ready to help. We have a full line of products always in stock for our customer’s shopping needs,” Mr. Colton concluded. |
| Colton RV is one of the Buffalo area’s largest volume RV dealerships, with a state-of-the-art 40,000 square foot facility, including 20 service bays and a 42,000 square foot indoor showroom at it’s company’s headquarters location on Niagara Falls Boulevard in North Tonawanda, New York. Colton RV also has a 50,000 square foot showroom inside at the Walden Galleria Mall in Cheektowaga. |
| Colton RV sells and services the RV industry’s leading manufacturers, including these brands: Winnebago, Fleetwood, Roadtrek, Forest River, Dutchmen, Gulf Stream, Keystone, K-Z, and Tiffin. Colton RV is proud to be the largest family-owned RV Center in Western New York. Established in 1962, Colton RV is now the #1 Holiday Rambler and Allegro dealer in the Northeast. |
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FROM THE BEGINNING THE NAME COLTON HAS BEEN SYNONYMOUS WITH EXCELLENCE:
As far back as 1961, the Colton name has been an ambassador for the western New York business community. William Colton established himself as the best at  repair and replacement for convertible tops and seat covers. He was considered a master when it came to designing custom interiors for show cars. Many of his works won prizes at local custom car shows in and around Buffalo, Niagara Falls, The Tonawanda's and everywhere in between.
THE CIRCLE OF EXCELLENCE GROWS:
In 1980 Chris Colton joined his father in running the business which moved the location to Niagara Falls Boulevard, A few years later Jim Colton joined in on the expedition. These young, aggressive, and innovated men started to build and sell custom conversion vans, as well as handicapped accessible vans. Although the custom conversions are no longer built, they still carry new IMS (Independent Mobility System) vans as well as a full line Braun lifts, hand controls and adaptive equipment. The Colton's had a flair for anticipating what was on the cutting edge in the market, so they took on a line of camper vans, which led to full sized motor homes, travel trailers and 5th wheels being traded in. The larger vehicles necessitated the need for additional parking and a vacant nearby property was purchased.
COLTON RV AND VAN CENTER - THE NORTHEAST'S ONLY FULL LINE, FULL SERVICE RV DEALERSHIP
In January of 1994 Bill retired and passed the scepter on to Chris and Jim who continued on the endeavor of making the business grow. Chris took on the Presidential position and Jim, Vice President. The interest in used motor homes and RV's, and the lack of dealers in the immediate area started a quest to take on several major lines of motor homes, travel trailers, 5th wheels, campers vans, and tent campers. Colton is proud to carry such brand names as Holiday Rambler, Allegro (Tiffin), Fleetwood, Forest River, Gulfstream, and Roadtrek (Home & Park).
 BUILD IT AND THEY WILL COME
As vacationers across the country heard about the outstanding variety of RV sales, RV service, and RV parts that are available at the facility, the Colton's knew it was time to expand once again. Our state of the art facility with an indoor show room and 20 service bays, is ample enough to accommodate diesel pushers, like the zephyr and navigator. Being a Family Motor Coach Association member, Colton's takes pride in supplying it's customers with the smallest of accessories like the Woodall's Camping Guild, to Cummins and Caterpillar diesels on the freightliner chassis. RV'ingis an All-American sport. Colton has a new or used RV to fit any budget and is happy to serve all customers from the snowbirds to the sunseekers and everyone in between. Come and experience the Colton RV Heritage of Excellence.
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